First Cut Golf is committed to your enjoyable shopping experience. The following customer satisfaction guidelines apply for returns:
- Items can be returned within 5 days and only with prior return authorization.
- Items must be returned in undamaged original packaging and papers, in unused condition.
- All returns will be assessed a 15% restocking fee.
- Items being returned or exchanged under above conditions will be refunded. This excludes the initial shipping and handling charges that were incurred by FirstCutGolf.com and any shipping costs incurred in returning an item.
- Damaged merchandise must be reported within 2 days of receipt.
- Custom or personalized items are not returnable.
Prior to returning any item, email firstname.lastname@example.org for return authorization and provide the reason for the return.